Maison Guras aims to provide a simple, secure and convenient checkout experience.

Payment Methods

We currently accept payment methods available through our secure payment gateway, which may include:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Digital Wallets
• Other payment options displayed at checkout

The payment options available to you may vary depending on your location and payment provider.

Payment Confirmation

Your order will be confirmed only after the payment has been successfully received and verified.

Once your payment is successful, you will receive an order confirmation through email, WhatsApp or SMS.

Payment Security

All online payments are processed through secure payment gateways.

Maison Guras does not store your complete debit or credit card details on its website.

For your security, never share your:

• OTP
• CVV
• UPI PIN
• Password
• Card PIN

with anyone claiming to represent Maison Guras.

Failed Payment

If your payment has been deducted but your order has not been confirmed, please do not place another order immediately.

Contact our customer support team with:

• Transaction/reference ID
• Order details
• Payment date and time
• Amount paid

We will verify the transaction with our payment gateway and assist you accordingly.

Duplicate Payment

If the same order amount has been charged more than once, please contact us with the relevant transaction details.

After verification, any confirmed duplicate payment will be refunded through the appropriate payment channel.

Cash on Delivery

If Cash on Delivery (COD) is available for your PIN code, the option will be displayed at checkout.

COD availability may vary depending on location, product value and courier serviceability.

Any applicable COD fee will be displayed before order confirmation.